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Baku, Azerbaijan
Mon - Sun
09:00 - 17:00

Training Details

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Leadership / Supervisory Skills

This training is designed for First Level Leaders, Managers, Supervisors, and those who are planning to develop themself for these positions in future. The training helps participants to manage themselves and others, manage their employee's performance, activities, resources etc.

OBJECTIVE

Identify the Role and Competencies of a Supervisor. Manage employee performance through on-going discussions, development planning, and coaching. Plan and organize work in an effective and efficient manner. Align personal/team role to the organizational strategic objectives and business goals.

CONTENT

  • Opening
  • Course Objectives and Expectations
  • 1.1 Supervisory Role & Competencies
  • 1.2 Developing Confidence from Within
  • 1.3 Problem Solving & Decision Making
  • 1.4 Change Orientation & Adaptation
  • 1.5 Diversity & Inclusiveness
  • 2.1 Performance Management & Appraisal
  • 2.2 Planning Development
  • 2.3 Coaching for Performance
  • 3.1 Effective Planning & Organizing Skills
  • 3.2 Continuous Improvement & Quality Awareness
  • 3.3 Customer Orientation
  • 3.4 Employee Health, Safety & Wellness
  • 4.1 Strategic Alignment
  • 4.2 Managing Team Resources
  • 4.3 Managing Costs
  • 4.4 Budgeting
  • 4.5 Contract Management

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